Return & Refund Policy

Thank you for shopping with Sage Lady Trading Co.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original product packaging.

Your item needs to include the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You are responsible for paying shipping costs when returning an item. Shipping costs are nonrefundable.

If you have any questions on how to return your item(s), contact us by email at nativezenn@gmail.com.